Privacy policy

🔐 Privacy Policy – GLOMEXIA 🇮🇳

Last Updated: 15 January 2026

GLOMEXIA (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information in accordance with applicable Indian data protection laws. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1️⃣ Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full Name

  • Shipping & Billing Address

  • Phone Number

  • Email Address

  • Payment Information (processed securely by authorized payment partners)

  • IP Address, Device Type, Browser & Usage Data

We collect only the information necessary to process orders, provide services, and improve customer experience.

2️⃣ How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Send order confirmations, updates, and tracking details

  • Provide customer support

  • Prevent fraud and unauthorized transactions

  • Improve our products, website, and services

We do not sell, rent, or trade your personal information to third parties.

3️⃣ Payments & Security

All payments are processed through secure and RBI-compliant payment gateways such as:

  • Razorpay

  • UPI Payment Systems

  • Credit & Debit Card Networks

  • Net Banking Providers

GLOMEXIA does not store your card details, CVV, bank details, or UPI credentials.
All transactions are protected using SSL encryption and industry-standard security systems.

4️⃣ Data Protection

Your information is stored securely using Shopify’s protected infrastructure and modern security protocols.

We take reasonable technical and administrative measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

5️⃣ Our Role as a Seller

GLOMEXIA operates as an Indian online retail store selling products directly to customers.

We are responsible for:

  • Accepting and confirming orders

  • Processing payments

  • Shipping products across India

  • Handling returns, refunds, or replacements as per our Return & Refund Policy

If a product is damaged, defective, or incorrect, we will provide assistance as per our policy terms.

6️⃣ Fraud & Return Protection

To protect both customers and our business:

  • All returned products undergo inspection

  • Used, damaged, altered, or swapped products will not be eligible for refund

  • Fraudulent activity may result in order cancellation and account restriction

7️⃣ Sharing of Information

We share necessary customer information only with trusted service providers, including:

  • Shipping and logistics partners (for delivery purposes)

  • Payment gateways (Razorpay, UPI providers, banks, etc.)

  • Shopify platform services

Information is shared strictly for order processing, payment handling, and delivery purposes.

🔐 Advertising & Tracking

We use Meta (Facebook) Pixel and Conversions API to collect and share certain customer data such as browsing activity, purchases, and contact information in a hashed format for advertising and analytics purposes. This helps us improve our marketing and provide relevant advertisements. Customers can manage their ad preferences through their Facebook settings.

8️⃣ Your Rights

As a customer, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate details

  • Request deletion of your data (subject to legal and business retention requirements)

Requests can be made by contacting our support team.

9️⃣ Policy Updates

We may update this Privacy Policy from time to time in compliance with applicable Indian laws.

Any changes will be posted on this page with the updated date.


📧 Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: globamarketteam56@gmail.com