Refund policy

🔄 Return, Refund & Exchange Policy – GLOMEXIA 

Last Updated: 15 January 2026

At GLOMEXIA, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer return, refund, and exchange options under the terms outlined below.

📦 Return & Exchange Window

Customers may request a return or exchange within 10 days from the date of successful delivery.

💸 Return Charges Based on Request Time

Return Request Period Return Fee
Within 1 – 5 days ✅ Free Return
Day 6 – Day 10 ₹99 Return Fee (deducted from refund)

The applicable return fee will be deducted from the total refund amount, if applicable.

🧾 Eligibility Conditions

To qualify for a return or exchange:

  • The product must be unused, unworn, and unwashed

  • The item must be returned in original packaging

  • All tags, labels, and accessories must be intact

  • The return or exchange request must be submitted within 10 days of delivery

❌ Non-Returnable & Non-Exchangeable Items

The following items are not eligible for return or exchange:

  • Innerwear, socks, masks

  • Personal care and hygiene products

  • Items marked as Final Sale or Non-Returnable

🔁 How to Request a Return or Exchange

  • Log in to My Orders

  • Select the relevant product

  • Click Request Return / Exchange

  • Choose the appropriate reason

  • Once approved, our team will arrange return pickup or provide further instructions

💰 Refund Process

  • After the returned product is received and inspected, refunds are processed within 5–7 business days

  • Refunds are issued to the original payment method used during checkout (UPI, card, net banking, etc.)

  • If the return request is made after 5 days, the ₹99 return fee will be deducted from the refund

⚠️ Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery

  • Provide clear photo or video evidence

In such cases:

  • The return is 100% free of charge

  • A full refund or replacement will be provided, based on availability

🛡 Fraud & Abuse Protection

  • All returned items undergo quality verification

  • If a product is found to be used, damaged, altered, or swapped, the return will be rejected

  • No refund will be issued for rejected returns


📧 Support
For any return or refund assistance, contact:
Email : globamarketteam56@gmail.com